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Whether you have a quick question or want a live demo, our team responds to every message — usually within a few hours.

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We'd love to hear from you — let's build something great.

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Contact Details

Other ways to reach us

Email
hello@lumora.io
General enquiries & support
Phone
+1 (555) 012-3456
Mon–Fri, 9 am–6 pm PST
Office
340 Pine Street, Suite 800
San Francisco, CA 94104 — Financial District HQ
Live Chat
Available in-app Online
Log in to start a live chat session.
What happens next?
1
We review your message
Your enquiry is routed to the right specialist — usually within minutes.
2
You get a personal reply
A real team member responds — no bots, no templated brush-offs.
3
We solve it together
Whether it's a demo, a fix, or a custom plan — we follow through.
FAQ

Common questions, honest answers

How quickly will I hear back?

Our team responds within 3 business hours. For urgent issues, use live chat in-app or call us directly.

Is there a free trial?

Yes — every plan comes with a 14-day free trial, full access, no credit card required.

Can I book a live demo before signing up?

Absolutely. Select "Book a product demo" in the form or click "Book a demo" in the hero — a product specialist will schedule a personalised walkthrough.

Do you offer discounts for startups or non-profits?

Yes — 40% off for early-stage startups and 60% off for registered non-profits. Reach out via the form to apply.

How do I cancel my subscription?

Cancel anytime from your account settings with one click — no calls or forms. Access continues until end of billing period.